Privacy Policy

Last updated: June 2026

1. Introduction

Taqeemak is a customer feedback and review management platform. This Privacy Policy explains how we collect, use, and protect information when users and businesses use our website and services.

2. Information We Collect

We may collect:

Business name and branch information
User name, email, and phone number
Customer feedback, ratings, and complaints
Payment and subscription records
Technical information such as device, browser, and IP address

3. How We Use Information

We use information to:

Provide and improve our services
Manage reviews, complaints, branches, and users
Process subscriptions and payments
Respond to support requests
Improve security and prevent misuse

4. Customer Feedback Data

Feedback and complaint data submitted through QR codes is used only to help the related business manage customer satisfaction and service quality.

5. Data Sharing

We do not sell personal information. We may share limited data with trusted service providers when needed for hosting, payment processing, analytics, or technical support.

6. Data Security

We use reasonable security measures to protect data, including secure hosting, SSL encryption, access controls, and database protection.

7. Data Retention

We keep information as long as necessary to provide our services, comply with legal requirements, resolve disputes, and maintain business records.

8. User Rights

Users may request access, correction, or deletion of their personal information by contacting us.

9. Cookies

Our website may use cookies or similar technologies to improve user experience, maintain sessions, and analyze website performance.

10. Contact Us

If you have questions about this Privacy Policy, please contact us through our contact page.